Although the Act open ended Feb. 15, the Department and Human Services (HHS) continued to accept applications between Feb. 16 and Feb. 22 from consumers who had experienced technical issues with the sign-up process.
An additional 40,714 these consumers selected , and nearly 232,000 submitted applications. Total signups since began Nov. 15, 2014 were 8,838,291. The total number applications submitted was 12,410,323.
The site was visited by more than 2 million consumers during the , for a total 33.8 million since opened. This compares to more than 49,000 during the for the Spanish-language CuidadodeSalude.gov site, and a total more than 1.3 million since opened.
Nearly a million consumers contacted the call center during the post- . They waited an average nearly eight and a half minutes hold. Callers seeking a Spanish-speaking representative waited about 19 seconds.
More than 172,000 visitors used the “window shopping” tool during the to explore available to them. More than 6,000 window-shopped CuidadodeSalud.gov.