Regulations

74,000 Selected Plans in Week 10

By Robert Sheen | January 14, 2016
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More than 74,200 consumers selected Affordable Care Act health care plans through
the Healthcare.gov online marketplace during the tenth week of open enrollment, according to the “weekly snapshot report” issued by the Department of Health and Human Services. The enrollment period ends Jan. 31.

The volume for the week of Jan. 3 to Jan. 9 was down from the nearly 83,000 who selected insurance plans during the ninth week of open enrollment. The total for the 10 weeks was 8.68 million, HHS reported.

HHS Secretary Sylvia Burwell said her agency continues to “make steady progress signing up new customers as open enrollment proceeds.” HHS is “focused on educating customers about the affordable options at HealthCare.gov and providing them the help they need to make the best coverage choices,” she added.

The Healthcare.gov site had 1.97 million visitors in Week 10, up slightly from the 1.9 million visitors the prior week. The Spanish-language CuidadoDeSalud.gov site had more than 148,000 visitors, compared to 98,000 the week before.

Just over 253,500 consumers submitted applications during the week, up from the 197,000 who applied in the previous week.

More than 503,000 visitors used the “window shopping” feature on Healthcare.gov, along with about 10,000 on CuidadoDeSalud.gov. The comparable figures for the prior week were about 366,000 visitors for Healthcare.gov and 98,000 for CuidadoDeSalud.gov.

For English-speaking consumers, phone calls to the HHS call center totaled about 830,500, up from about 677,000 the prior week. The average hold time was one minute and 21 seconds, compared to two minutes and three seconds in Week Nine.

Calls to Spanish-speaking representatives totaled about 63,800 up from the prior week’s 44,600. Average wait times were about nine seconds, the same as a week earlier.

Since Open Enrollment began on November 1, HHS noted, more than 8.68 million consumers have signed up for health coverage through HealthCare.gov or allowed their coverage to renew automatically. Including dependents, applications have been submitted for just over 11 million Americans.

Individual plan selections for states using the HealthCare.gov platform include:

Week 10 Cumulative Plan Selections
Nov 1 – Jan 9
Alabama 179,115
Alaska 21,671
Arizona 176,089
Arkansas 66,635
Delaware 26,698
Florida 1,583,088
Georgia 522,895
Hawaii 11,949
Illinois 348,932
Indiana 183,185
Iowa 50,083
Kansas 89,229
Louisiana 193,249
Maine 78,891
Michigan 325,200
Mississippi 96,984
Missouri 260,798
Montana 55,474
Nebraska 80,128
Nevada 77,411
New Hampshire 51,048
New Jersey 262,400
New Mexico 48,385
North Carolina 563,830
North Dakota 20,046
Ohio 226,156
Oklahoma 130,700
Oregon 134,629
Pennsylvania 411,675
South Carolina 203,634
South Dakota 23,320
Tennessee 238,945
Texas 1,120,440
Utah 153,222
Virginia 390,029
West Virginia 34,827
Wisconsin 220,260
Wyoming 21,221

HealthCare.gov Local Area Snapshot

The Week 10 snapshot included, for the first time this Open Enrollment, a look at plan section by Designated Market Areas (DMAs) which are local media markets. Because some communities do not fall into a DMA, cumulative plan selections for local markets will not total the national cumulative plan selection number.

Local Markets in
HealthCare.gov States 
State Cumulative Plan Selections

Nov 1 – Jan 9

Abilene-Sweetwater Texas 9,364
Albany Georgia 14,939
Albuquerque-Santa Fe New Mexico 41,433
Alexandria Louisiana 8,770
Alpena Michigan 1,941
Amarillo Texas 13,279
Anchorage Alaska 13,942
Atlanta Georgia 394,458
Augusta Georgia 29,967
Austin Texas 112,628
Bangor Maine 22,144
Baton Rouge Louisiana 41,186
Beaumont-Port Arthur Texas 13,541
Bend Oregon 9,967
Billings  Montana 15,640
Biloxi-Gulfport Mississippi 8,802
Birmingham (Ann and Tusc) Alabama 70,898
Bluefield-Beckley-Oak Hill West Virginia 7,391
Boise Idaho 875
Boston (Manchester) Massachusetts 40,712
Buffalo New York 1,217
Burlington-Plattsburgh Vermont 4,818
Butte-Bozeman Montana 9,264
Casper-Riverton Wyoming 4,604
Cedar Rapids-Wtrlo-Iwc & Dub Iowa 15,251
Champaign & Sprngfld-Decatur Illinois 22,852
Charleston South Carolina 41,274
Charleston-Huntington West Virginia 16,116
Charlotte North Carolina 189,940
Charlottesville Virginia 15,145
Chattanooga Tennessee 36,393
Cheyenne-Scottsbluf Wyoming 6,038
Chicago Illinois 278,687
Cincinnati Ohio 44,946
Clarksburg-Weston West Virginia 5,737
Cleveland-Akron (Canton) Ohio 81,207
Columbia South Carolina 39,227
Columbia-Jefferson City Missouri 20,853
Columbus Georgia 18,677
Columbus Ohio 44,189
Columbus-Tupelo-West Point Mississippi 12,678
Corpus Christi Texas 17,604
Dallas-Ft. Worth Texas 333,105
Davenport-R. Island-Moline Iowa/Illinois 16,188
Dayton Ohio 21,450
Denver Colorado 6,705
Des Moines-Ames Iowa 18,680
Detroit Michigan 168,624
Dothan Alabama 8,962
Duluth-Superior Minnesota 6,535
El Paso (Las Cruces) Texas 56,719
Elmira (Corning) New York 1,149
Erie New York 8,425
Eugene Oregon 18,871
Evansville Indiana 14,057
Fairbanks Alaska 2,660
Fargo-Valley City North Dakota 10,393
Flint-Saginaw-Bay City Michigan 29,645
Ft. Myers-Naples Florida 84,257
Ft. Smith-Fay-Sprngdl-Rgrs Arkansas 21,599
Ft. Wayne Indiana 21,401
Gainesville Florida 18,136
Glendive Montana 530
Grand Rapids-Kalmzoo-B.Crk Michigan 65,950
Great Falls Montana 7,695
Green Bay-Appleton Wisconsin 49,004
Greensboro-H.Point-W.Salem North Carolina 101,278
Greenville-N.Bern-Washngtn North Carolina 40,539
Greenvll-Spart-Ashevll-And North Carolina 110,013
Greenwood-Greenville Mississippi 6,780
Harlingen-Wslco-Brnsvl-Mca Texas 48,639
Harrisburg-Lncstr-Leb-York Pennsylvania 59,028
Harrisonburg Virginia 11,652
Hattiesburg-Laurel Mississippi 10,713
Helena Montana 2,581
Honolulu Hawaii 11,949
Houston Texas 298,346
Huntsville-Decatur Alabama 35,878
Idaho Falls-Pocatello Idaho 2,711
Indianapolis Indiana 83,652
Jackson Mississippi 38,558
Jackson Tennessee 10,827
Jacksonville Florida 94,591
Johnstown-Altoona Pennsylvania 18,691
Jonesboro Arkansas 5,419
Joplin-Pittsburg Missouri 14,679
Juneau Alaska 3,010
Kansas City Kansas/Missouri 98,082
Knoxville Tennessee 47,986
La Crosse-Eau Claire Wisconsin 23,137
Lafayette Indiana 3,102
Lafayette Louisiana 24,003
Lake Charles Louisiana 6,591
Lansing Michigan 14,667
Laredo Texas 12,225
Las Vegas Nevada 54,593
Lima Ohio 1,571
Lincoln & Hastings-Krny Nebraska 35,750
Little Rock-Pine Bluff Arkansas 32,178
Louisville Kentucky 8,392
Lubbock Texas 12,182
Macon Georgia 21,213
Madison Wisconsin 32,594
Marquette Michigan 9,300
Medford-Klamath Falls Oregon 13,730
Memphis Tennessee 56,059
Meridian Mississippi 3,875
Miami-Ft. Lauderdale Florida 588,183
Milwaukee Wisconsin 79,557
Minneapolis-St. Paul Minnesota 10,795
Minot-Bismarck-Dickinson North Dakota 11,302
Missoula Montana 19,701
Mobile-Pensacola (Ft Walt) Alabama 61,110
Monroe-El Dorado Louisiana/Arkansas 19,782
Montgomery-Selma Alabama 18,961
Myrtle Beach-Florence Florida 38,001
Nashville Tennessee 95,498
New Orleans Louisiana 79,984
New York New York 207,404
Norfolk-Portsmth-Newpt News Virginia 75,197
North Platte Nebraska 1,602
Odessa-Midland Texas 11,345
Oklahoma City Oklahoma 66,171
Omaha Nebraska 35,793
Orlando-Daytona Bch-Melbrn Florida 294,236
Ottumwa-Kirksville Missouri 3,547
Paducah-Cape Girard-Harsbg Illinois/Kentucky/Missouri 20,183
Panama City Florida 20,405
Parkersburg West Virginia 2,965
Peoria-Bloomington Illinois 12,530
Philadelphia Pennsylvania 275,638
Phoenix (Prescott) Arizona 125,265
Pittsburgh Pennsylvania 76,399
Portland Oregon 87,649
Portland-Auburn Maine 57,848
Presque Isle Maine 4,035
Quincy-Hannibal-Keokuk Illinois/Missouri/Iowa 7,059
Raleigh-Durham (Fayetvlle) North Carolina 150,939
Rapid City South Dakota 7,162
Reno Nevada 21,251
Richmond-Petersburg Virginia 72,720
Roanoke-Lynchburg Virginia 49,112
Rochestr-Mason City-Austin Minnesota/Iowa 1,317
Rockford Illinois 12,270
Salisbury Maryland 6,897
Salt Lake City Utah 153,763
San Angelo Texas 4,307
San Antonio Texas 101,863
Savannah Georgia 43,716
Sherman-Ada Texas 8,850
Shreveport Louisiana 33,634
Sioux City Iowa 9,748
Sioux Falls(Mitchell) South Dakota 17,460
South Bend-Elkhart Indiana 23,907
Spokane Washington 1,283
Springfield Missouri 51,653
St. Joseph Missouri 3,685
St. Louis Missouri 120,460
Tallahassee-Thomasville Florida 25,185
Tampa-St. Pete (Sarasota) Florida 260,266
Terre Haute Indiana 9,440
Toledo Ohio 17,735
Topeka Kansas 11,443
Traverse City-Cadillac Michigan 24,968
Tri-Cities Tennessee 24,187
Tucson (Sierra Vista) Arizona 29,979
Tulsa Oklahoma 45,241
Tyler-Longview(Lfkn&Ncgd) Texas 22,045
Victoria Texas 2,030
Waco-Temple-Bryan Texas 24,708
Washington, DC (Hagerstown)   167,238
Wausau-Rhinelander Wisconsin 20,275
West Palm Beach-Ft. Pierce Florida 176,371
Wheeling-Steubenville Ohio 6,687
Wichita Falls & Lawton Texas 9,680
Wichita-Hutchinson Plus Kansas 34,056
Wilkes Barre-Scranton Pennsylvania 44,090
Wilmington Delaware 31,485
Yakima-Pasco-Rchlnd-Knnwck Oregon 1,710
Youngstown Ohio 13,804
Yuma-El Centro Arizona 3,313
Zanesville Ohio 1,196

Local Markets: Cumulative plan selections for local markets are based on Designated Market Areas (DMAs) which are media markets. Some DMAs include one or more counties in a state that is not using the HealthCare.gov platform in 2016. Plan selections for those DMAs only include data for the portions of these areas that are using the HealthCare.gov platform, so the cumulative totals in the snapshot do not represent plan selections for the entire DMA.

Posted in Act, Affordable Care Act, Department and Human Services, Health Care Coverage, Regulations

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