Regulations

HHS Releases Third Weekly Marketplace ‘Snapshot’

By Robert Sheen | December 10, 2014

Nearly 1.4 million consumers signed up for under the Act the federal exchange during the first three weeks open , the Department and Human Services (HHS) announced Dec. 10.

During open , HHS will release weekly snapshots preliminary data drawn only from the federal exchange, or CuidadodeSalud.gov, and callers to the federal call center at 800-318-2596.

HHS will produce a more detailed report that includes data from both federal exchange as well as state-run exchanges.

The most recent snapshot report, for the Nov. 15 – Dec. 5, showed that 48% those signing up were new , while 52% were renewing their .

A total 2.5 million applications were submitted online, and 1.4 million consumers selected .

The site was visited by more than 7.9 million users, compared to just over 153,000 for the Spanish-language CuidadodeSalude.gov site.

More than 2.5 million consumers contacted the call center. They waited an average 2 minutes and 31 seconds on hold. Callers seeking a Spanish-speaking representative waited about 9 seconds.

More than 3 million visitors used the “window shopping” tool to explore available to them. About 61,000 window shopped CuidadodeSalud.gov.

Open ends February 15, 2015. However, for to begin January 1, 2015, consumers must enroll by December 15, 2014.

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